Waitron

Frequently Asked Questions

Everything you need to know about Waitron and how it helps restaurants take direct online orders.

How do deliveries work?

You manage deliveries using your own drivers or delivery partners. Waitron handles the order management, allowing you to mark orders as preparing, out for delivery, and completed - while you stay fully in control of fulfilment.

How is Waitron different from UberEats, Deliveroo or Just Eat?

Waitron isn’t a marketplace taking high commission percentages from every order. It’s your own branded ordering system, giving you full control over pricing, operations, and the customer relationship, with simple fixed per-order fees instead of percentage cuts.

What are the costs to use Waitron?

Waitron uses simple, transparent fixed per-order fees instead of percentage commissions. That means predictable costs and no surprise cuts from every sale. Book a demo to see exactly how it works and how much your restaurant could save.

Do I need a special device or POS system?

We provide a dedicated tablet device as part of your setup, fully configured and ready to go. It’s installed in your shop and designed specifically for managing Waitron orders. No additional hardware or complicated integrations required.

Still have questions?

Book a free demo and we’ll show you exactly how Waitron works for your restaurant.